When you register, enter or respond to a request we ask you to provide us with some data that you need to take advantage of our service.

 These are, for example, the data we ask for:

• email address and password
• other data related to the structure you enter or request (for example, we ask for the location, category, available services and other relevant information)

Third party data

If you provide personal data of third parties, such as those of your family or friends, you must be sure that these subjects have been adequately informed and have consented to the related processing in the manner described by this statement.

Data of minors 16 years

If you are under the age of 16, you can not provide us with any personal data and you can not register with Renterbay, and in any case we do not assume any responsibility for any false statements that you provide. Should we notice the existence of untruthful declarations, we will proceed with the immediate cancellation of any personal data acquired.

We collect the following data using the services you use:

• technical data: eg IP address, browser type, information on your computer, data on the current (approximate) position of the instrument you are using;
• data collected using cookies or similar technologies.

We use your information to guarantee you access to our services and their provision, including:

• registration and creation of the reserved area
• publication of requests or accommodation facilities
• communications related to the provision of the service
• messaging between users
• review of ads, moderation or removal of content, prevention of fraud

These treatments are necessary to supply Renterbay services correctly to users who join.

We use the data collected, if you have expressly provided your consent, to inform you about promotional activities that may interest you.

In particular we use them for:

• carry out analysis and reporting activities related to promotional communication systems, such as the detection of the number of open emails, clicks made on links within the communication, the type of device used to read the communication and the relative operating system or the list of unsubscriptions to the newsletter.

We process the data collected, if you have expressly provided your consent, to analyze your habits or consumption choices in order to propose an increasingly personalized service and in line with your interests and to improve our commercial offer. These analyzes are not in any case related to an automated decision-making process.

We remind you that you can at any time send any question or request related to your personal data or to respect your privacy by writing to privacy@renterbay.com

The data collected as part of the provision of the service may be communicated to:

• companies that perform functions strictly connected and instrumental to the operations - even technical - of Renterbay's services, such as suppliers that provide services aimed at reviewing and verifying announcements, suppliers of direct marketing services and customer care, companies that provide archiving, administrative, payment and billing services, companies that provide technical components for the provision of some service features
• bodies and administrative and judicial authorities by virtue of legal obligations

Your personal data may be transferred outside the European Union to be processed by some of our service providers. In this case, we make sure that this transfer takes place in compliance with current legislation and that an adequate level of personal data protection is guaranteed based on an adequacy decision, on standard clauses defined by the European Commission or on Binding Corporate Rules.

Under no circumstances do we transfer or sell personal data to third parties.

To export your personal data (takeout) or request its cancellation you can send a request to the e-mail address privacy@renterbay.com from the e-mail box with which you registered in Renterbay.

Your personal data will be exported within 30 days or, in case the export becomes particularly complex, within three months.

The cancellation will be made within the foreseen technical times and in accordance with the retention period specified in the following point 5.

Any natural person who uses our service can:

• obtain, at any time, information about the existence of personal data, the origin of the same, the purposes and methods of treatment and, if present, to obtain access to personal data and information referred to in Article 15 of the GDPR
• request the updating, rectification, integration, deletion, limitation of data processing if one of the conditions provided for in Article 18 of the GDPR occurs, the transformation into anonymous form or blocking of personal data, processed in violation by law, including those that do not need to be kept for the purposes for which the data were collected and / or subsequently processed
• oppose, in whole or in part, for legitimate reasons, to the processing of data, even if pertinent to the purpose of collection and processing of personal data provided for commercial information purposes or sending advertising material or direct selling or for the fulfillment of market research or commercial communication. Each user also has the right to withdraw the consent at any time without prejudice to the lawfulness of the treatment based on the consent given before the revocation
• receive personal data, provided knowingly and actively or through the use of the service, in a structured format, commonly used and readable by automatic device, and transmit them to another data controller without impediments
• propose a complaint to the Italian Data Protection Authority

We remind you that for any question or request related to your personal data and to respect your privacy you can write to the address dedicated to privacy@renterbay.com

The Chat function is aimed at an immediate communication between users of Renterbay services that interact with each other exclusively for the purposes of the service

We may verify the content of the messages in order to moderate the same for security purposes and to preserve the netiquette and the publishing rules of Renterbay.

We reserve the right to exclude from the Message service, and more generally from the services offered by Renterbay, all those who do not comply with the rules and / or do not respect the purposes defined for the use of the Message service, as well as all those who adopt correct and / or not respectful of people.

The information relating to the ads placed on Renterbay may be visible in searches carried out in the internal search engine and may be made available to third party search engines as it is allowed to index the contents by third party engines. In the event that the page about the ad has already been removed by Renterbay, it is possible that the cached copy will remain in the search results for a few days. The search results are not managed by Renterbay, but the user can report the removal of the page and request the update of the cached copy directly to the third party search engine.